CWLS for sustainable healthcare financing : case study on Achmad Wardi eye hospital

Abstract

Productive management of waqf funds will have a significant and sustainably impact the development of waqf in Indonesia. This research examines the impact of CWLS implementation as a sustainable healthcare financing on Achmad Wardi Eye Hospital. The research combines qualitative interviews, quantitative surveys, and document analysis. Qualitative analysis involves thematic analysis of interviews with stakeholders related to the CWLS program in Achmad Wardi Eye Hospital. To gain deeper insight into the program's impact, the pentahilix theory approach was used to determine interview participants, consisting of the Ministry of Finance and BWI as the government, lecturers as academics, directors of Achmad Wardi Eye Hospital and Dompet Dhuafa as business actors, beneficiaries as the community and the media. The Analytic Network Process (ANP) was used to assess which important factors in implementing the CWLS program in Achmad Wardi Eye Hospital were seen from the Impact Evaluation framework which consist of Input, Process, Outcomes, and Impact. The findings show that the CWLS Program has significantly impacted Achmad Wardi Eye Hospital in financial, operational, and social. Beneficiaries also felt the program's impact on improved quality of life and health awareness. In addition, the ANP analysis identified the most important factor is the Input factor. Based on these findings, this study provides recommendations to relevant policymakers in managing CWLS funds to improve the program's effectiveness. These recommendations include patient diversification, providing more affordable prices for general patients, formulating policies and commitments pertaining to environmental concerns, increasing fund availability, updating regulations on waqf, prioritization shift from input to impact, increasing public literacy, replica of the program in other regions and improving capacity and professionalism nadzir. This research concludes that the CWLS Program at Achmad Wardi Eye Hospital is a role model in impactful and sustainable productive waqf management.